Domestic Ground Shipments

We're Sorry! Additional tracking information is not currently available. HOWEVER...

ALL Mac RAM Direct orders have tracking information sent to the email address the order was placed under. THIS IS VERY IMPORTANT! We receive countless requests for tracking info when in fact ALL customers are sent their tracking info but many do not realize they placed the order under a different, possibly secondary email account and therefore miss receiving the tracking info. PLEASE CHECK YOUR PAYMENT RECEIPT for the email address used, You'll probably be pleasantly surprised!

Finally, check your firewall and SPAM filters, they've been known to snag the tracking emails before they get to the inbox.

If you've checked and confirmed the email and still appear to not have received your tracking info, please email MacRam2007@MacRamDirect.com with:

YOUR NAME
ORDER NUMBER
EMAIL ADDRESS ORDER WAS PLACED WITH
MODEL COMPUTER
CITY & COUNTRY

We will get you your tracking information quickly.

Domestic Express Shipments

You can track your Express shipment from this page simply by entering your email address. ALL Mac RAM Direct orders have tracking information sent to the email address the order was placed under.

THIS IS VERY IMPORTANT! We receive countless requests for tracking info when in fact ALL customers are sent their tracking info but many do not realize they placed the order under a different, possibly secondary email account and therefore miss receiving the tracking info. PLEASE CHECK YOUR PAYMENT RECEIPT for the email address used, You'll probably be pleasantly surprised!

Enter your email address:

If you still have problems locating your tracking info, try checking your firewall and SPAM filters, they've been known to snag the tracking emails before they get to the inbox.

If you've checked and confirmed the email and still appear to not have received your tracking info, please email MacRam2007@MacRamDirect.com with:

YOUR NAME
ORDER NUMBER
EMAIL ADDRESS ORDER WAS PLACED WITH
MODEL COMPUTER
CITY & COUNTRY

We will get you your tracking information quickly.

International Standard Shipments

We're Sorry! Tracking information is NOT available for these shipments.

ALL STANDARD NON-EXPRESS International orders are sent via USPS Global Priority Mail. These shipments are NOT INSURED and have NO TRACKING INFO available for them. They usually arrive in a week to 10 days but can take up to 30 days. This type of shipping is only recommended for very low value shipments.

Once these shipments leave our office they are NOT TRACKABLE. Mac RAM Direct is NOT responsible in any way for what happens to these shipments once they leave our possession. Remember, If they get lost, that was a chosen risk selected during checkout.

Zero tracking information is made available for us or for you by the US Postal Service, therefore there is nothing more we can tell you about your shipment if it appears late or lost. Contacting MRD or USPS for more info will be of no use, no more info is available.

We offer this service for very low value shipments however many times customers will choose this service for more valuable shipments such as $100, $200 or more. This of course is NOT recommended.

International Express Shipments

We're Sorry! Additional tracking information is not currently available. HOWEVER...

ALL Mac RAM Direct orders have tracking information sent to the email address the order was placed under. THIS IS VERY IMPORTANT! We receive countless requests for tracking info when in fact ALL customers are sent their tracking info but many do not realize they placed the order under a different, possibly secondary email account and therefore miss receiving the tracking info. PLEASE CHECK YOUR PAYMENT RECEIPT for the email address used, You'll probably be pleasantly surprised!

Finally, check your firewall and SPAM filters, they've been known to snag the tracking emails before they get to the inbox.

If you've checked and confirmed the email and still appear to not have received your tracking info, please email MacRam2007@MacRamDirect.com with:

YOUR NAME
ORDER NUMBER
EMAIL ADDRESS ORDER WAS PLACED WITH
MODEL COMPUTER
CITY & COUNTRY

We will get you your tracking information quickly.